In order for novusweb to help manage your WordPress installation at WPEngine, you must add us as a User to your WPEngine account. In this way, we can access your installation if needed, while allowing you to retain full administrative control over your account.
Adding a WPEngine User
To add novusweb as a user to your account:
- Log into your WPEngine account.
- Go to Users in the top menu bar.
- Click Add user.
- First name: novusweb
- Last name: Hostmaster
- Email: email@example.com
- Phone: 512-640-5520
- Account access: Full (no billing)